All bookings ideally need at least 2 weeks notice. I am however occasionally able to turn an order around at short notice, in which case please contact me to discuss.
A 50% non-refundable retainer fee is required to secure your booking, therefore this needs to be paid as soon as possible to secure your required date. Balance is then payable upon collection or delivery or can be made prior to collection/delivery.
Payments & Deposits can be made via: Cash or Bank Transfer.
Deliveries made within a 5-mile radius are free of charge. A charge of 50p a mile will be made thereafter. I will not be held responsible for the safety of any cake once it has either been delivered or collected from my premises.
Where possible an informal meeting will be held to discuss your requirements & design with myself. All Wedding Cakes will be personally delivered by myself (where possible) & set up as required (delivery charges may still apply). I will not be held responsible for any cake once it has been delivered & set up.
Occasionally, non-edible materials are requested to decorate a cake such as brooches, feathers, diamantes etc. These will remain the customers responsibility to remove before the cake is consumed. It will also be the customers responsibility to inform the venue/caterers of this and I will accept no responsibility for any harm that may arise.
We value your privacy and security. In support of the General Data Protection Regulations (GDPR) coming into effect on May 25th 2018, we have updated our Terms & Conditions.
EU Laws (Also the UK) about holding data on clients and people who contact businesses are coming into force on 25/05/2018. From this date it means that we will need your permission to continue contacting you and without your permission we risk losing touch with you. We take your privacy seriously and will never sell or swap your details with third parties, the information is only used by us in connection with your enquiries and orders with us. We, the supplier will retain details of your order and contacts for the length of this contract and for 6 years thereafter in order to comply with HMRC requirements. You can withdraw your consent to be contacted at any time by calling or texting us on 07905 466644. We would like to contact you by email, phone, text, post or social media (Facebook, Instagram, Twitter).